Terms and Conditions
Bookings
All treatments can be booked online through our website & social media sites. You have full access to all your appointments and you can manage them accordingly up to 12 weeks in advance. Once you have booked your appointment/s you have agreed to the terms of Ambient Aesthetics policies.
You must be 18 and over to receive any treatments with Ambient Aesthetics and you maybe required to confirm your age with photo ID.
We accept cash, bank transfer, online bookings, gift vouchers and Klarna payments.
All treatment prices are subject to change.
Cancellations & Amendments
48 Hours notice is needed to cancel your appointment otherwise you will be charged the full balance of the booking. If you do not show up to your appointment this will also incur the full amount of the booking to be charged. 24 hours notice is required to rearrange your appointment, please contact us directly.
If you need to cancel your booking before the 48 hours notice period, please be aware that a 25% cancellation fee will be charged.
Please contact us if you are going to be late to your appointment. We completely understand that unforeseen circumstances can arise, however if your more than 15 minutes late we will potentially have to cancel your appointment and the cancellation policy will apply.
Payments
Payments are taken in full at the time of booking. If you amend or reschedule your booking before the 24 hours notice period, the full payment will be transferred with your booking.
Please be aware if you cancel after the 48 hours notice period, your full payment is non-refundable/non-transferable and the cancellation policy will apply.
Promotions, Discounts
& Gift Vouchers
Packages are available and do offer a discounted price from the "one off" treatments. Please note that any package booked cannot be used in conjunction with any other promotions or offers.
We do offer a 5% discount to all emergency services, students and military personal. The discount will be subtracted from the outstanding balance after you have had your treatment. Please note that the discount cannot be used in conjunction with any other promotions, offers or products we sell. Photo ID will be required.
Gift vouchers must be used before the expiry date or we will not be able to accept them.